The Avalara Exemption Certificate Management service has been fully restored.
Posted Apr 20, 2026 - 18:52 PDT
Monitoring
The response team has addressed the issue impacting Avalara Exemption Certificate Management and continues to monitor service to ensure the return of full service for all customers.
Posted Apr 20, 2026 - 18:51 PDT
Identified
Avalara Exemption Certificate Management customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
Posted Apr 20, 2026 - 17:00 PDT
Investigating
Avalara Exemption Certificate Management customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Posted Apr 20, 2026 - 12:06 PDT
This incident affected: Avalara Exemption Certificate Management (Background Tasks).