All Systems Operational
Avalara AvaTax Operational
Tax Calculation Service   ? Operational
Batch Processing Service   ? Operational
Reporting Service   ? Operational
Avalara Admin Console   ? Operational
Avalara Customer Portal   ? Operational
Avalara Returns Operational
Returns Console   ? Operational
Returns Services   ? Operational
Avalara CertCapture Operational
CertCapture   ? Operational
Web Portal   ? Operational
Fax Services   ? Operational
Inbound/Outbound Services   ? Operational
REST API Services   ? Operational
Retail Services   Operational
Federal Withholding TIN Verification   ? Operational
Avalara Excise Operational
Avalara AvaTax Excise   ? Operational
Avalara Returns Excise   ? Operational
Avalara Trustfile   ? Operational
ISPI Tax Rates   ? Operational
Avalara Landed Cost   Operational
Avalara CloudConnect   Operational
Avalara Toll-Free Phone Numbers Operational
Avalara Main Number   Operational
Avalara Enterprise Support Number   Operational
MyLodge Support Number   Operational
Avalara VAT Returns Service   Operational
Avalara Brazil Operational
Avalara Brazil Customer Portal   ? Operational
TaxDocs Monitor   ? Operational
Avalara Communications   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Avalara AvaTax - Tax Calculation Service Uptime
Fetching
Avalara CertCapture Uptime
Fetching
Avalara Excise Uptime
Fetching
Past Incidents
Nov 19, 2018

No incidents reported today.

Nov 18, 2018

No incidents reported.

Nov 17, 2018
Resolved - This incident has been resolved.
Nov 17, 13:54 PST
Update - We are continuing to investigate this issue.
Nov 17, 13:52 PST
Investigating - We are continuing to investigate this issue.
Nov 17, 13:52 PST
Update - We are continuing to monitor for any further issues.
Nov 17, 13:52 PST
Monitoring - Avalara’s Site Reliability Engineering team identified and addressed the issue. The team continues to monitor service to ensure full performance for all customers.
Nov 17, 13:40 PST
Update - We are continuing to investigating this issue. At this time no ETA.
Nov 17, 13:27 PST
Update - We are currently investigating this issue. At this time no ETA for when the system will be back up.
Nov 17, 12:59 PST
Update - We are currently investigating this issue.
Nov 17, 12:30 PST
Update - We are continuing to investigate the issue. No ETA at this time.
Nov 17, 12:03 PST
Investigating - We are currently investigating this issue.
Nov 17, 11:32 PST
Nov 16, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018
Resolved - All Avalara services have been fully restored to expected levels of performance. The team will continue to monitor and examine root cause.
Nov 14, 18:10 PST
Monitoring - Avalara’s Site Reliability Engineering team identified and addressed the issue. The team continues to monitor service to ensure full performance for all customers.
Nov 14, 17:36 PST
Update - We are continuing to investigate this issue.
Nov 14, 14:36 PST
Investigating - Our monitoring processes indicate that some customers are experiencing an issue from the Avalara Communication platform. Avalara’s Site Reliability Engineering team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.
Nov 14, 14:35 PST
Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.