All Systems Operational
Avalara AvaTax Operational
Tax Calculation Service   ? Operational
Batch Processing Service   ? Operational
Reporting Service   ? Operational
Avalara Admin Console   ? Operational
Avalara Customer Portal   ? Operational
Avalara AvaTax 16 Operational
Tax Calculation Service   ? Operational
Batch Processing Service   ? Operational
Reporting Service   ? Operational
Avalara Returns   ? Operational
Avalara CertCapture Operational
CertCapture   ? Operational
Web Portal   ? Operational
Fax Services   ? Operational
Inbound/Outbound Services   ? Operational
REST API Services   ? Operational
Retail Services   Operational
Federal Withholding TIN Verification   ? Operational
Avalara Excise Operational
Avalara AvaTax Excise   ? Operational
Avalara Returns Excise   ? Operational
Avalara Trustfile   ? Operational
ISPI Tax Rates   ? Operational
Avalara Landed Cost   Operational
Avalara Cloud Connect   Operational
Avalara Toll-Free Phone Numbers Operational
Avalara Main Number   Operational
Avalara Enterprise Support Number   Operational
MyLodge Support Number   Operational
Avalara VAT Returns Service   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
IRS Downtime for Scheduled Maintance Sep 2, 20:00 - Sep 5, 06:00 PDT
The IRS has alerted Avalara that their TIN/Name matching service will be unavailable from 8:00pm Saturday the 2nd of September to 6:00 am Tuesday the 5th of September.
Posted on Sep 1, 06:41 PDT
System Metrics Month Week Day
Avalara AvaTax - Tax Calculation Service Uptime
Fetching
Avalara CertCapture Uptime
Fetching
Avalara Excise Uptime
Fetching
Past Incidents
Sep 24, 2017

No incidents reported today.

Sep 23, 2017

No incidents reported.

Sep 22, 2017

No incidents reported.

Sep 21, 2017
Resolved - Background processing is now working as intended.
Sep 21, 10:33 PDT
Monitoring - We have identified a fix and now background processing are running normally.
Sep 21, 07:58 PDT
Investigating - We are actively investigating an issue around slow processes in CertCapture Data Entry.
Sep 21, 07:24 PDT
Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017
Resolved - This issue is now resolved
Sep 14, 13:10 PDT
Monitoring - A fix has been identified and put in place, we are continuing to monitor uploads and document generation
Sep 14, 12:53 PDT
Investigating - We are investigating increased error rates when generating documents and document images.
Sep 14, 12:30 PDT
Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017
Resolved - This incident has been resolved.
Sep 11, 21:33 PDT
Investigating - We've had reports of intermittent problems with the service, and are currently investigating.
Sep 11, 21:28 PDT
Sep 10, 2017

No incidents reported.