All Systems Operational
Avalara AvaTax Operational
Tax Calculation Service ? Operational
Batch Processing Service ? Operational
Reporting Service ? Operational
Avalara Admin Console ? Operational
Avalara Customer Portal ? Operational
Avalara Returns Operational
Returns Console ? Operational
Returns Services ? Operational
Avalara CertCapture Operational
CertCapture ? Operational
Web Portal ? Operational
Fax Services ? Operational
Inbound/Outbound Services ? Operational
REST API Services ? Operational
Retail Services Operational
Federal Withholding TIN Verification ? Operational
Avalara Excise Operational
Avalara AvaTax Excise ? Operational
Avalara Returns Excise ? Operational
Avalara Trustfile ? Operational
ISPI Tax Rates ? Operational
Avalara Landed Cost Operational
Avalara CloudConnect Operational
Avalara Toll-Free Phone Numbers Operational
Avalara Main Number Operational
Avalara Enterprise Support Number Operational
MyLodge Support Number Operational
Avalara VAT Returns Service Operational
Avalara Brazil Operational
Avalara Brazil Customer Portal ? Operational
TaxDocs Monitor ? Operational
Avalara Communications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Avalara AvaTax - Tax Calculation Service Uptime
Fetching
Avalara CertCapture Uptime
Fetching
Avalara Excise Uptime
Fetching
Past Incidents
Mar 19, 2019

No incidents reported today.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019
Resolved - All Avalara services have been fully restored to expected levels of performance. The team will continue to monitor and examine root cause.
Mar 9, 08:51 PST
Monitoring - Avalara’s Site Reliability Engineering team identified and addressed the issue. We saw a period of 20 minutes of slower than normal service. The team continues to monitor service to ensure full restoration for all customers.
Mar 9, 08:40 PST
Identified - Avalara’s Site Reliability Engineering team has identified the issue and is working to quickly on the resolution. We will continue to update our Status page with the latest information available.
Mar 9, 08:35 PST
Investigating - Our monitoring processes indicate some customers are experiencing degraded service performance when calculating taxes with the AvaTax platform. Avalara’s Site Reliability Engineering team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.
Mar 9, 08:22 PST
Mar 8, 2019

No incidents reported.

Mar 7, 2019

No incidents reported.

Mar 6, 2019

No incidents reported.

Mar 5, 2019
Resolved - All Avalara services have been fully restored to expected levels of performance. The team will continue to monitor and examine root cause.
Mar 5, 15:13 PST
Monitoring - Avalara’s Site Reliability Engineering team identified and addressed the issue. The team continues to monitor service to ensure full performance for all customers.
Mar 5, 14:59 PST
Identified - Avalara’s Site Reliability Engineering team has identified the issue and is working to quickly on the resolution. We will continue to update our Status page with the latest information available.
Mar 5, 14:44 PST