All Systems Operational
Avalara AvaTax Operational
Tax Calculation Service ? Operational
Batch Processing Service ? Operational
Reporting Service ? Operational
Avalara Admin Console ? Operational
Avalara Customer Portal ? Operational
Avalara Returns Operational
Returns Console ? Operational
Returns Services ? Operational
Avalara CertCapture Operational
CertCapture ? Operational
Web Portal ? Operational
Fax Services ? Operational
Inbound/Outbound Services ? Operational
REST API Services ? Operational
Retail Services Operational
Federal Withholding TIN Verification ? Operational
Avalara Excise Operational
Avalara AvaTax Excise ? Operational
Avalara Returns Excise ? Operational
Avalara Trustfile ? Operational
ISPI Tax Rates ? Operational
Avalara Landed Cost Operational
Avalara CloudConnect Operational
Avalara Toll-Free Phone Numbers Operational
Avalara Main Number Operational
Avalara Enterprise Support Number Operational
MyLodge Support Number Operational
Avalara VAT Returns Service Operational
Avalara Brazil Operational
Avalara Brazil Customer Portal ? Operational
TaxDocs Monitor ? Operational
Avalara Communications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Avalara AvaTax - Tax Calculation Service Uptime
Fetching
Avalara CertCapture Uptime
Fetching
Avalara Excise Uptime
Fetching
Past Incidents
Feb 21, 2019

No incidents reported today.

Feb 20, 2019

No incidents reported.

Feb 19, 2019
Resolved - All Avalara services have been fully restored to expected levels of performance. The team will continue to monitor and examine the root cause.
Feb 19, 18:27 PST
Monitoring - Avalara’s Site Reliability Engineering team identified and addressed the issue. The team continues to monitor service to ensure full performance for all customers.
Feb 19, 17:24 PST
Identified - Avalara’s Site Reliability Engineering team has identified the issue and is working to quickly on the resolution. We will continue to update our Status page with the latest information available.
Feb 19, 16:57 PST
Investigating - Our monitoring processes indicate some customers are experiencing degraded service performance when calculating taxes with the AvaTax platform. Avalara’s Site Reliability Engineering team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.
Feb 19, 16:36 PST
Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019
Resolved - Avalara’s Site Reliability Engineering team identified and addressed the issue. We saw a period of 130 minutes of slower or no normal service.

This incident has been resolved.
Feb 11, 10:29 PST
Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.