Avalara AvaTax TLS certificate update July 30, 2025

Scheduled Maintenance Report for Avalara

Completed

The scheduled maintenance has been completed.

Posted Jul 30, 2025 - 09:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 30, 2025 - 08:00 PDT

Scheduled

Avalara updates the AvaTax Transport Layer Security (TLS) Certificate on an annual basis as part of an industry best practice. The new annual TLS Certificate was published on July 23, 2025 for AvaTax.com and is now available for downloading.

What this means for you.

Most businesses automatically rotate the TLS certificate. If you are not having any problems connecting to Avalara AvaTax, no action is required.

If you are experiencing a connection issue, it could be because your organization is unable to auto-rotate the TLS certificate. Install the root and intermediate certificates in the local TLS store where AvaTax is running and test the connection again.

For certificate update and installation assistance, contact your IT department or Avalara partner. Visit https://knowledge.avalara.com/bundle/dqa1657870670369_dqa1657870670369/page/vgu1689916151535.html for guidance.

To install the certificates:

1) Select Download Attachments. The Attachments pop-up window displays.
2) Choose the certificates that you wish to download.
Root Certificate - DigiCert_Global_Root_G2.pem
Intermediate Certificate - DigiCert_Global_G2_TLS_RSA_SHA256_2020_CA1.pem
AvaTax Certificate - avatax.avalara.net.pem
3) Select Download.

Posted Jul 23, 2025 - 10:53 PDT

This scheduled maintenance affected: Avalara AvaTax (Tax Calculation Service).