Avalara AvaTax Service Degradation

Incident Report for Avalara

Resolved

The Avalara AvaTax service has been fully restored.
Posted Apr 02, 2025 - 14:37 PDT

Monitoring

The response team has addressed the issue impacting Avalara AvaTax and continues to monitor service to ensure the return of full service for all customers.
Posted Apr 02, 2025 - 14:18 PDT

Identified

Avalara AvaTax customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
Posted Apr 02, 2025 - 14:01 PDT

Investigating

Avalara AvaTax customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Posted Apr 02, 2025 - 13:01 PDT
This incident affected: Avalara AvaTax (Tax Calculation Service, AvaTax UI, Restv2).
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