AvaTax Performance Incident
Incident Report for Avalara
Resolved
All Avalara services have been fully restored to expected levels of performance. The team will continue to monitor and examine root cause.
Posted 10 days ago. Sep 12, 2018 - 07:09 PDT
Monitoring
Avalara’s Site Reliability Engineering team identified and addressed the issue. The team continues to monitor service to ensure full performance for all customers.
Posted 10 days ago. Sep 12, 2018 - 07:05 PDT
Identified
Avalara’s Site Reliability Engineering team has identified the issue and is working on the resolution. We will continue to update our Status page with the latest information available.
Posted 10 days ago. Sep 12, 2018 - 07:05 PDT
Investigating
Our monitoring processes indicate some customers are experiencing degraded service performance when calculating taxes with the AvaTax platform. Avalara’s Site Reliability Engineering team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.
Posted 10 days ago. Sep 12, 2018 - 06:47 PDT
This incident affected: Avalara AvaTax (Tax Calculation Service, Batch Processing Service).