AvaTax UI Service Degradation

Incident Report for Avalara

Resolved

The AvaTax UI service has been fully restored.

Posted Sep 24, 2024 - 13:47 PDT

Monitoring

The response team has addressed the issue impacting AvaTax UI and continues to monitor service to ensure the return of full service for all customers.

Posted Sep 24, 2024 - 13:13 PDT

Identified

AvaTax UI customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

Posted Sep 24, 2024 - 12:56 PDT

Investigating

AvaTax UI customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

Posted Sep 24, 2024 - 12:30 PDT

This incident affected: Avalara AvaTax (AvaTax UI).