The Avalara Business Licenses service has been fully restored.
Posted Nov 18, 2025 - 10:06 PST
Update
We are continuing to monitor for any further issues.
Posted Nov 18, 2025 - 06:49 PST
Monitoring
The response team has addressed the issue impacting Avalara Business Licenses and continues to monitor service to ensure the return of full service for all customers.
Posted Nov 18, 2025 - 06:46 PST
Update
Avalara Business Licenses customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Posted Nov 18, 2025 - 05:27 PST
Investigating
We are currently investigating this issue.
Posted Nov 18, 2025 - 05:17 PST
This incident affected: Avalara Business Licenses (Avalara License Management, Avalara License Guidance, File Assist Questionnaire, Filing Assist Manager, Business Licenses Customer & Partner Sales & Support Portal, Main License Repository (MLR) API, NRL MCP Server).